Related skills
linux windows vmware esxi aix fortinet/palo alto firewallsπ Description
- Prepare and conduct technical training for new hires and staff
- Create and maintain technical docs and curricula for Operations
- Develop knowledge base articles, training videos, templates, and slides
- Identify training resources to define growth paths
- Present workshops and refresher courses to employees
- Track training tasks and goals in applicable platforms
π― Requirements
- Presentation experience
- Excellent communication to explain technical and non-technical processes
- Process/documentation creation
- Experience providing technical training
- Experience with trouble ticketing platforms
- Experience with knowledge management platforms
π Benefits
- Dynamic, collaborative corporate environment
- Onboarding for local and remote employees
- Training and development opportunities
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