Related skills
databases javascript html linux sql📋 Description
- Respond to escalated technical questions from internal and external clients.
- Deliver an outstanding customer service experience.
- Track and document issues in the case management system.
- Design, develop, and maintain internal tools and services for Programmatic Tech Ops.
- Maintain and evolve Operations back-end infrastructure.
- Analyze complex problems using queries and scripts to extract data across systems.
🎯 Requirements
- College degree in IT field or equivalent experience.
- Excellent written and spoken English.
- 2+ years in a Senior/Second-level Support or related role.
- Strong problem-solving and outside-the-box thinking.
- Strong SQL and REST APIs skills.
- Solid Linux and database concepts; data structures/algorithms helpful.
🎁 Benefits
- €500 annual wellness fund for health and office expenses.
- Competitive vacation plus 5 floater days.
- Training and development budget with 3 paid training days.
- Unlimited online mental health support via BetterHelp.
- Fully remote work options.
- Parental leave salary supplement.
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