Technical Support Specialist II

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

angularjs javascript react postgresql sql

๐Ÿ“‹ Description

  • Ensure Smartly.io delivers best-in-class service globally.
  • Build tech expertise in non-Meta ads (Snapchat, TikTok, Pinterest) for clients.
  • Tackle the tech challenges of the world's largest online advertisers.
  • Help launch products, including Alpha and Beta programs.
  • Quickly resolve issues on campaigns and product bugs.
  • Perform deep, tech-heavy investigations.

๐ŸŽฏ Requirements

  • Willing to work late APAC/early EMEA; weekend on-call when needed.
  • Confident and independent; self-driven.
  • 2-3 years SAAS tech support in a customer-facing role; ad tech desirable.
  • JavaScript and SQL experience; troubleshoot via logs.
  • Knowledge of databases, HTTP, REST APIs, and MVC.
  • Fluent English; strong communicator.
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