Related skills
technical support german zendesk english travel industry📋 Description
- Become an expert FareHarbor user and stay updated on new features.
- Handle inbound/outbound support via emails and phone calls.
- Provide exceptional support by listening, understanding, and solving issues.
- Communicate across teams to ensure client needs are met.
- Provide valuable feedback to the development team.
- Contribute to FareHarbor help documentation.
🎯 Requirements
- German and English language fluency (verbal and written).
- Tech-savvy, patient, curious, detail-oriented, and problem-solving.
- Able to work in a fast-paced, goal-oriented environment.
- Shift flexibility, including weekends and holidays.
- Legally authorized to work in the Netherlands.
- Experience with Zendesk (bonus).
🎁 Benefits
- Global leave benefit
- 22 weeks paid parental leave
- 2 weeks paid grandparent leave
- Extended care and bereavement leave
- Life insurance policy
- Pension Plan
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!