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customer support windows sql database unix📋 Description
- Identify and troubleshoot error logs in the web-based application
- Create and execute SQL scripts to update customer databases
- Troubleshoot issues reported by Customer Care Specialists and customers
- Collaborate with services delivery teams to identify optimal solutions
- Stay up-to-date with new functionality from core system releases
- Investigate critical issues promptly and pull reports from the DB
🎯 Requirements
- Bachelor's degree (CS preferred)
- Proficiency with web-based software applications
- Experience creating and executing SQL scripts and stored procedures
- Familiarity with Windows and Unix-based systems
- Strong written and verbal communication
- Ability to work independently and in cross-functional teams
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