Technical Support Specialist

Added
13 days ago
Type
Full time
Salary
Salary not provided

Related skills

datadog snowflake postgresql sql python

๐Ÿ“‹ Description

  • Support, manage, and troubleshoot client environments and services.
  • Hands-on REST, API tools, and monitoring platforms.
  • Collaborate with cross-functional teams to implement solutions.
  • Maintain documentation and drive process improvements.
  • Operate in an agile environment with strong communication.
  • Remote role with hybrid option in Tennessee; onsite onboarding.

๐ŸŽฏ Requirements

  • REST services and API tooling experience.
  • Postman API tool proficiency.
  • Datadog monitoring; Mailgun & Twilio integrations.
  • PostgreSQL or Snowflake with SQL skills.
  • Familiarity with Jira Service Desk or incident management.
  • Strong communication and agile/DevOps mindset.

๐ŸŽ Benefits

  • Medical (HSA available)
  • 401K with company match
  • Flexible time off policy
  • 6 weeks paid parental leave
  • Short-term and long-term disability (company-paid)
  • Life insurance (company-paid)
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