Technical Support Specialist

Added
16 hours ago
Type
Full time
Salary
Salary not provided

Related skills

javascript html scripting apis postman

๐Ÿ“‹ Description

  • Be a key knowledge source on Adyen APIs and platform.
  • Provide direct technical support to merchants across the full lifecycle.
  • Act as an internal product advocate, feed back merchant issues.
  • Advise on best implementation practices and address merchant issues.
  • Work with global teams across Adyen to enable merchant success.
  • Follow-the-sun coverage across time zones; weekend/holiday rotation.

๐ŸŽฏ Requirements

  • Strong English written and verbal communication.
  • Innovative problem-solver; adaptable with varied tech support requests.
  • Affinity with API troubleshooting, Postman, HTML/JavaScript and scripting.
  • Self-driven, flexible, and productive with minimal supervision.
  • Experience dealing with ambiguity and uncertainty.
  • Quick, informed decisions and prioritization under pressure.

๐ŸŽ Benefits

  • Follow-the-sun coverage across time zones.
  • Weekend/holiday shifts compensated with time off and extra pay.
  • Office-based Amsterdam role; in-person collaboration 3 days/wk.
  • Global, diverse team with opportunities to own your career.
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