Diagnose hardware/software issues for Geotab products and provide support.
Support partners, customers, and internal teams via phone, chat, email.
Collaborate with external and internal teams to resolve issues.
Guide product implementation and troubleshooting for Geotab hardware and software.
Maintain high-quality service and documentation for repeatable issues.

🎯 Requirements

1-3 years in customer service/support and troubleshooting.
Post-secondary degree in Engineering, Computer Science, or related field.
SQL, Python, C#, JavaScript; Google BigQuery.
Advanced Excel (Pivot tables) and Google Suite.
Excellent verbal and written communication; multi-channel support.
French language proficiency for regional inquiries.

🎁 Benefits

Flexible hybrid working model.
Home office reimbursement program.
State-of-the-art office; transportation reimbursement.
Employer pension contributions.
Medical and dental benefits for you and family.
EV purchase incentive program.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot