Related skills
javascript sql python excel pivot tables📋 Description
- Troubleshoot and resolve tech issues for Geotab and partners.
- Provide support via phone, chat, and email; 24/7 coverage.
- Handle cases from initial contact to resolution with docs.
- Collaborate with customers, partners and internal teams on solutions.
- Assist with cameras, keyless systems, and integrated tech.
- Ensure confidentiality and security of customer data.
🎯 Requirements
- Post-secondary diploma/degree valued.
- 1-3 years in customer service or tech support.
- 1-3 years troubleshooting hardware/software.
- Excel pivot tables and data reporting.
- SQL, Python, C#, or JavaScript knowledge.
- Google BigQuery and Google Workspace experience.
- Strong communication and problem-solving.
🎁 Benefits
- Flex hybrid working model.
- Home office reimbursement.
- Baby bonus and parental leave top up.
- Online learning and networking.
- EV purchase incentive program.
- Competitive medical and dental benefits.
- Retirement savings program.
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