Technical Support Specialist

Added
less than a minute ago
Type
Full time
Salary
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Related skills

security linux windows networking macos

πŸ“‹ Description

  • Provide support for end-user hardware and software including Windows, Linux, and macOS
  • Install, configure, and update software per policy and security requirements
  • Manage user accounts including creation, modification, and deactivation
  • Support regulated environments, including those needing security clearance
  • Handle support requests via the helpdesk system
  • Maintain hardware inventory and equipment orders

🎯 Requirements

  • U.S. citizenship with ability to obtain TS/SCI clearance and CI polygraph
  • Bachelor's or associate's degree in IT with 2-3 years of relevant experience, or equivalent
  • Security+ or willingness to obtain required certifications
  • Experience with Windows and Linux
  • Experience with wired and wireless networks
  • Strong analytical and problem-solving skills

🎁 Benefits

  • Flexible working hours
  • Six weeks paid time off
  • 401(k) plan
  • Health, life, and disability insurance
  • Tuition reimbursement
  • Bonus plan and snacks
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