Related skills
windows networking hardware macos microsoft office📋 Description
- Provide daily support to customers on tech systems.
- Communicate professionally to resolve issues and satisfy customers.
- Provision and maintain hardware/software; install updates as needed.
- Maintain detailed records of interactions, installations, issues, and solutions.
- Increase technical knowledge through reading manuals and guides.
- Handle inbound contacts via phone, email, and webchat.
- Meet daily/monthly metrics with a positive attitude.
🎯 Requirements
- Advanced English proficiency (C1–C2), both spoken and written
- Minimum 2 years’ experience in customer service, ideally in call center or tech support
- Basic knowledge of hardware and networking is a plus
- Patient, detail-oriented, and professional in customer interactions
- Strong problem-solving and ability to follow structured troubleshooting
- Familiarity with PC and Mac OS and Microsoft Office
🎁 Benefits
- Career growth in an international environment
- Highly competitive salary
- Health and life insurance after probation
- Work-Life Balance with personal days and vacation on anniversary
- Financial security with bonuses and matched savings
- Wellness and employee assistance programs
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!