Technical Support Manager

Added
29 days ago
Type
Full time
Salary
Salary not provided

Related skills

bigquery looker snowflake sql dbt

πŸ“‹ Description

  • Lead by Example: work directly with customers in a high-touch advisory role.
  • Drive Performance: Own team output; unblock issues; coach to succeed.
  • Scale the Team: Hire and mentor to foster customer focus and growth.
  • Scale the Service: Identify friction points and implement scalable solutions.
  • Advocate for Customers: Turn pain points into actionable product insights.

🎯 Requirements

  • 5+ years in technical, customer-facing roles with 1–2+ years in leadership.
  • Strong SQL and BI/AI stack exp: Looker, DBT, Snowflake, BigQuery.
  • Thrives in high-growth environments; builds scalable playbooks.
  • Translate complex architectural issues into clear business outcomes.

🎁 Benefits

  • Top of market pay including stock options.
  • Health, dental, and vision insurance.
  • 401(k) Plan.
  • Hybrid work with in-office SF days.
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