Technical Support Engineer (Integrations & Product)

Added
less than a minute ago
Type
Full time
Salary
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Related skills

javascript react css html vue

๐Ÿ“‹ Description

  • Troubleshoot integrations, API issues, and guide users through setups.
  • Build and maintain integrations with third-party platforms.
  • Maintain and improve documentation: help center, API docs, guides.
  • Own the support experience: respond via chat/email with clarity.
  • Become a product/industry expert on FirstPromoter and affiliate marketing.
  • Contribute cross-functionally: share feedback with product and dev teams.

๐ŸŽฏ Requirements

  • 1+ years in a customer-facing technical role; SaaS preferred.
  • Front-end: JavaScript, HTML, CSS.
  • REST APIs; debug with browser dev tools.
  • Fluent English (written & spoken).
  • Tech-savvy; quick grasp of complex flows.
  • Self-directed, reliable, proactive.

๐ŸŽ Benefits

  • Real impact: ownership in a small team.
  • Growth ownership: autonomy and resources.
  • Remote-first: work from anywhere.
  • Learning budget to improve skills.
  • Flat structure: direct access to decision-makers.
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