Provide dedicated support to specific clients.
Collaborate with global Support Engineers and Developers to resolve issues.
Rapidly troubleshoot software issues and respond to client requests.
Lead advanced technical work and develop new troubleshooting processes.
Monitor production systems and coordinate issue resolution for high-impact clients.

🎯 Requirements

5+ years in enterprise software support, dev, or services.
Advanced MSSQL/SQL Server proficiency.
Experience with Oracle and app servers (IIS, Tomcat, WebLogic, WebSphere).
Familiarity with AppDynamics or similar monitoring tools.
Excellent communication and cross-functional collaboration.
Bachelor or Master in CS/Engineering.

🎁 Benefits

Remote work flexibility.
Career advancement and professional development.
Health, dental & vision insurance.
401(k) with employer match.
Unlimited PTO and 11 paid holidays.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot