Related skills
cybersecurity cloud infrastructure networking sql virtualization📋 Description
- Provide post-sale technical support to customers and partners
- Assess and document reported customer issues
- Formulate and communicate resolution plans
- Gather necessary information and resources
- Investigate and reproduce case scenarios
- Provide clear customer responses and document corrective actions
🎯 Requirements
- 1-2 years of experience as a technical support agent or equivalent
- IT and System administration
- Networking and data transport and encryption
- Cloud infrastructure and virtualization
- Security concepts and methodologies
- Relational databases and SQL; .NET apps bonus
🎁 Benefits
- Competitive salary and bonus program
- Healthcare insurance
- Pension/retirement matching
- Life insurance
- Time off plans
- Paid company holidays
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