Related skills
linux networking cloud computing drone uav📋 Description
- Provide Level 1 and 2 technical support for Dedrone by Axon worldwide.
- Research, diagnose, and resolve hardware- and software-related issues.
- Diagnose and troubleshoot issues, including network configuration.
- Take ownership of customer issues and drive to resolution.
- Collaborate with engineering for root-cause analysis when needed.
- Participate in on-call support and weekend coverage.
🎯 Requirements
- Bachelor’s degree or 5+ years of relevant experience preferred.
- Previous practical experience in customer or technical support.
- Excellent troubleshooting skills.
- Strong knowledge of networking and Linux.
- Understanding of cloud computing solutions.
- Willingness to obtain a drone pilot license in the future.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!