Related skills
.net powershell bash sql macos📋 Description
- Provide post-sales phone and email support
- Resolve customer issues and perform root-cause analysis
- Call customers to troubleshoot technical issues
- Research and resolve complex issues
- Test product functionality to reproduce customer issues
- Document failure and solution details within cases
🎯 Requirements
- 2+ years in a Technical Support Engineer role preferred
- 2-year degree required; 4-year degree in Computer Science or related program a plus
- Experience with SQL 2014 or higher
- Ability to write and demonstrate SQL queries or scripts
- Experience with PowerShell, Bash or other scripting languages
- Knowledge of installing and maintaining webservers (IIS) and .NET apps
🎁 Benefits
- Competitive salaries
- Meaningful bonus program
- Comprehensive healthcare insurance and pension/retirement matching
- Life insurance and employee assistance program
- Time off plans and paid company holidays
- Equal opportunity employer with inclusive culture
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