Technical Support Engineer I

Added
11 days ago
Type
Full time
Salary
Salary not provided

Related skills

.net security cloud infrastructure networking sql

๐Ÿ“‹ Description

  • Provide post-sale technical support to customers and partners
  • Assess and document reported customer issues
  • Formulate and communicate resolution plans
  • Gather necessary information and resources
  • Investigate and reproduce case scenarios
  • Provide clear customer responses and document corrective actions

๐ŸŽฏ Requirements

  • 1-2 years of relevant technical support experience
  • IT and System administration
  • Networking and data transport and encryption
  • Cloud infrastructure, virtualization
  • Security concepts and methodologies
  • Relational databases and SQL proficiency; .NET applications bonus

๐ŸŽ Benefits

  • Meaningful bonus program
  • Healthcare insurance
  • Pension/retirement matching
  • Life insurance
  • Employee assistance program
  • Time off plans and paid holidays
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