Technical Support Engineer I

Added
18 days ago
Type
Full time
Salary
Salary not provided

Related skills

.net scripting powershell bash sql

๐Ÿ“‹ Description

  • Provide post-sales phone and email support to customers.
  • Resolve technical customer problems and drive root-cause analysis.
  • Call customers to troubleshoot technical issues.
  • Participate in group problem solving meetings.
  • Research and solve complex issues.
  • Work with Team Lead to meet SLA and customer requirements.

๐ŸŽฏ Requirements

  • 2+ years in a Technical Support Engineer role.
  • 2-year degree required; 4-year CS degree a plus.
  • Experience with SQL 2014 or higher.
  • Ability to write and demonstrate SQL queries or scripts.
  • Experience with PowerShell, Bash or other scripting languages.
  • Strong written and verbal English skills.

๐ŸŽ Benefits

  • Competitive salaries
  • Meaningful bonus program
  • Excellent benefits, including healthcare
  • Pension/retirement matching
  • Life insurance
  • Employee assistance program
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