Related skills
intercom ai zendesk linear apis📋 Description
- Respond to technical customer inquiries via email and chat in Intercom
- Debug complex issues on Gamma sites using APIs and troubleshooting
- Improve internal AI tools to boost team productivity
- Collaborate with engineering and design on product improvements
- Create and maintain docs, knowledge base, and guides
- Triage bug tickets and monitor content for policy violations
🎯 Requirements
- 1–2 years in technical customer support or QA
- Excellent written and verbal communication; explain complex topics clearly
- Ownership mindset; comfortable in a player-coach role
- Technical background via degree, certification, or hands-on experience
- Early-stage startup experience; familiarity with Intercom, Zendesk, Metabase, Stripe, Linear, LaunchDarkly
🎁 Benefits
- In-office culture with 4–5 days/week in San Francisco
- Flexibility to work from home when focus matters most
- Equity and benefits included
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