Provide in-depth tech support via tickets/Slack, resolving complex issues.
Debug, reproduce, and troubleshoot software bugs and usability problems.
Design and build internal tools and automations to scale support.
Represent Anysphere in technical conversations with enterprise users and developers.
Partner with Product and Engineering to escalate issues and feed insights into the roadmap.
Maintain and expand user-facing docs and internal knowledge bases.

🎯 Requirements

Experience in technical support, software engineering, or related role.
Strong understanding of software workflows; IDEs, LLMs, and AI.
Strong debugging skills and passion for deep technical problems.
Clear, concise communication for technical and non-technical audiences.
Self-starter with curiosity, creativity, and bias for action.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot