Related skills
python voip apis sdks sip📋 Description
- Investigate and resolve API/SDK technical issues
- Communicate with customers and internal teams
- Be curious, learn rapidly, and solve problems
- Contribute to internal and external knowledge bases
- Identify bugs and escalate to next-level support
- Communicate with diverse audiences (devs, non-tech)
🎯 Requirements
- Bachelor’s Degree in Computer Science or equivalent
- 2-4 years in technical support, customer success or TAM in Telecom or SAAS
- Experience supporting or implementing APIs or SDKs
- IP-based real-time multimedia protocols: VoIP, SIP, RTP, WebRTC, WebSockets
- Troubleshoot client and server-side code
- Nice to have: PHP/Python/Ruby/Node; JavaScript, iOS or Android dev
🎁 Benefits
- Competitive pay and benefits
- Unlimited discretionary time off
- Tuition reimbursement
- Career advancement opportunities
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