Related skills
customer support technical support rest apis knowledge base pki📋 Description
- Provide support via phone and email for DigiCert One
- Ensure quality of DigiCert security products
- Interact professionally with customers over calls and email
- Collaborate with Validation teams on Lawyer Card requests
- Work with cross-functional teams to resolve issues
- Track trends in customer calls and report to supervisors
🎯 Requirements
- Bachelor's degree in IT, CS, or related field, or equivalent experience
- 2 years of experience in technical support in tech industry
- Strong problem-solving skills
- Knowledge of PKI certificates
- Working knowledge of Rest APIs
- Nice to have: Excellent knowledge of Microsoft products and other software
🎁 Benefits
- Life Insurance
- Disability Insurance
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!