Related skills
salesforce react saas react native jira📋 Description
- Diagnose and resolve customer issues end-to-end.
- Build and maintain diagnostic tools and scripts.
- Develop deep knowledge of Delight.ai's product architecture.
- Collaborate with product and engineering to surface fixes.
- Manage enterprise support within SLAs.
- Serve as the first technical contact across channels.
🎯 Requirements
- The ability to work from 11:00 AM - 8:00 PM IST to cover EMEA customers.
- 1-2 years of professional experience as a technical support engineer.
- Working knowledge of iOS, Android, React Native, React, or Angular.
- Understanding of HTTP, HTML, RESTful APIs, WebSocket.
- Ability to debug complex systems across web servers, databases, and mobile devices.
- Business proficiency in English, both written and verbal.
🎁 Benefits
- Work from home with internet stipend and equipment.
- Health insurance coverage.
- Generous PTO (20 days/yr) plus special leaves.
- BYBS budget for personal growth (INR 142,000/yr).
- Global Citizenship Boost: language lessons reimbursement.
- Company-paid weekly lunches.
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