Technical Support Engineer

Added
32 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

json java docker kubernetes rest api

πŸ“‹ Description

  • Provide phone, email and screen sharing interactions.
  • Report proprietary system inconsistencies/bugs
  • Collaborate with cross-functional teams to resolve issues
  • Document trends in customer calls and alert supervisors
  • Research Knowledge Base, labs to resolve customer issues
  • Master internal tools for timely problem resolution

🎯 Requirements

  • 2 year degree in IT or related technical field, or equivalent
  • 2+ years in technical support
  • Kubernetes and Docker knowledge
  • REST API knowledge
  • PKI certificate knowledge
  • Unix operating system experience

🎁 Benefits

  • Generous time off policies
  • Top shelf benefits
  • Education, wellness and lifestyle support
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