Related skills
json java docker kubernetes rest apiπ Description
- Provide phone, email and screen sharing interactions.
- Report proprietary system inconsistencies/bugs
- Collaborate with cross-functional teams to resolve issues
- Document trends in customer calls and alert supervisors
- Research Knowledge Base, labs to resolve customer issues
- Master internal tools for timely problem resolution
π― Requirements
- 2 year degree in IT or related technical field, or equivalent
- 2+ years in technical support
- Kubernetes and Docker knowledge
- REST API knowledge
- PKI certificate knowledge
- Unix operating system experience
π Benefits
- Generous time off policies
- Top shelf benefits
- Education, wellness and lifestyle support
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