Technical Support Engineer

Added
23 days ago
Type
Full time
Salary
Salary not provided

Related skills

java linux mysql php ruby

πŸ“‹ Description

  • Become an expert on Appian platform across layers
  • Solve complex technical issues and address customer concerns
  • Provide world-class English-language support to customers and stakeholders
  • Communicate progress across departments
  • Based in Mexico City office, in-office 5 days/week
  • Interested in data analytics and software development

🎯 Requirements

  • Bachelor's degree in engineering or IT
  • Proficiency in English for business settings
  • Availability for after-hours weekend support (up to 14 weeks/yr)
  • Interest in software development (not coding all day)
  • Interest in data analytics
  • Interest/experience with programming languages (Java, Perl, Ruby, C#, PHP)

🎁 Benefits

  • Onboarding training, mentorship, First-Friend program
  • Growth opportunities: leadership program, Appian University, tuition reimbursement
  • Community and affinity groups
  • Health coverage, EAP, life/disability insurance, ESPP, retirement
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