Technical Support Engineer

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

security scripting powershell networking python

πŸ“‹ Description

  • Triaging inbound support cases and solving customer issues
  • Answering questions in the Tanium community site
  • Working with other Support Engineers on assigned cases
  • Documenting best practices and tracking root causes
  • Testing Tanium and providing feedback to Engineering
  • Focus on improving customer experience and mastery of Tanium modules

🎯 Requirements

  • 3+ years in networking, security, operations, scripting, or programming
  • Ability to master Tanium concepts and modules
  • Strong problem solving and clear communication of issues
  • Aptitude for complex troubleshooting
  • Independent and able to work with limited supervision
  • Associates degree or equivalent experience required; BS a plus

🎁 Benefits

  • 5 days of volunteer time off per year
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