Related skills
javascript react python microservices distributed systems📋 Description
- Architect the Technical Support engine to automate resolution.
- Debugger of code and systems across polyglot environments.
- Lead human-in-the-loop for complex questions and contexts.
- Engage users across GitHub, Discord, and internal tools.
- Own data-driven improvements to reduce manual work.
- Orchestrate operations to scale support via automation.
🎯 Requirements
- 4+ years in technical support, systems engineering, or software development.
- Strong coding foundations: Python, JavaScript, Java, or Ruby.
- Deep understanding of distributed systems, microservices, and APIs.
- AI and automation literacy: LLM orchestration and context windows.
- Exceptional communication: explain architecture to humans and AI.
- Bonus: Open source contributor or former software developer.
🎁 Benefits
- Equity offered.
- Health insurance and benefits.
- Paid time off and flexible work.
- Access to Sentry Benefits overview.
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