Related skills
salesforce linux mysql jira windows server📋 Description
- Provide first response and technical support via email and remote sessions.
- Troubleshoot Windows Server, Linux, OS and network issues.
- Gather facts to identify root cause and escalate when needed.
- Be the subject matter expert for Appspace platform and app.
- Identify issues via logs and error review.
- Document all customer interactions in Salesforce.
🎯 Requirements
- Work in fast-paced, high-volume environments.
- Experience with Cisco Digital Media, Chrome OS, BrightSign.
- Windows Server 2016/2019, IIS or Linux environments.
- Knowledge of SQL or MySQL databases.
- TCP/IP networking, DNS and proxies is a plus.
- Excellent written and verbal communication; customer-focused.
🎁 Benefits
- Generous PTO.
- Flexible work schedules.
- Remote work opportunities.
- Paid company holidays.
- Appspace Quiet Fridays.
- Casual dress work environment.
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