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javascript azure linux aws networking📋 Description
- Develop deep technical understanding of Cribl Stream and products
- Provide enterprise-level technical support via Slack, email, meetings
- Diagnose, troubleshoot, and resolve customer issues
- Escalate unresolved issues per standard internal procedures
- Provide prompt feedback, set expectations, and log/close issues
- Stand-by, on-call, or off-hours duties
🎯 Requirements
- BS degree in CS or equivalent
- 5+ years supporting enterprise customers or distributed systems
- Passion for solving complex technical issues
- Expert troubleshooting and critical thinking
- Excellent client-facing and written/verbal communication
- Linux, AWS, Azure, and Networking experience; bonus: Splunk/Elasticsearch/LogStash
🎁 Benefits
- Remote-first culture and flexible work
- Health, dental, vision insurance
- Short-term disability and life insurance
- Paid holidays and paid time off
- 401(k) with company match and equity
- Eligibility for discretionary bonus
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