Related skills
linux aws windows sql rest apis📋 Description
- Understand omni-channel contact center tech and roles
- 2+ years as product support engineer
- Excellent listening and troubleshooting skills
- Log analysis and troubleshooting experience
- IP Networking, SQL, REST APIs, Linux
- CC software suites: Cisco UCCE, Amazon Connect, NICE, Twilio, Avaya, Genesys
🎯 Requirements
- 2+ years as product support engineer
- Strong listening and troubleshooting skills
- IP Networking, SQL, REST APIs, Linux
- Windows OS, MS SQL, IIS
- Experience with CC software suites (Cisco UCCE, Amazon Connect, etc)
- On-site in Chennai; night shifts
🎁 Benefits
- Team-first culture and inclusive environment
- Equal opportunity employer
- Global collaboration and diverse perspectives
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