Related skills
linux aws windows sql rest apis📋 Description
- Understand omni-channel tech in contact centers.
- 2+ years in product support engineering.
- Ability to consult with customers to implement solutions.
- Familiarity with IP networking, SQL, REST APIs, Linux.
- Experience with contact center suites (Cisco UCCE, Amazon Connect).
- Hands-on log analysis and troubleshooting.
🎯 Requirements
- 2+ years of product support engineer experience.
- Windows OS, MS SQL, IIS familiarity.
- Linux experience.
- IP networking, SQL, REST APIs, Linux familiarity.
- Strong problem solving and customer focus.
🎁 Benefits
- Inclusive culture and diverse teammates.
- Five9 is an equal opportunity employer.
- Opportunity to work with cloud contact center tech.
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