Related skills
fintech cloud blockchain crypto apis📋 Description
- Build and document scalable support processes.
- Identify improvements, automations, and preempt recurring issues.
- Support Paxos brokerage clients with trading and liquidity workflows.
- Collaborate with Solutions Engineering for enterprise onboarding.
- Collaborate with Product and Engineering on new features.
🎯 Requirements
- 2-3+ years in technical support or customer-facing engineering.
- Comfortable working with limited process; act independently.
- Experience collaborating with engineers, product managers, and enterprise clients.
- Strong troubleshooting, docs, and incident management; cloud platforms and APIs.
- Experience with brokerage or trading operations.
- Bonus: blockchain, crypto, or digital asset experience.
🎁 Benefits
- Remote role with global teammates
- Exposure to fintech, blockchain, and crypto domains
- Collaborative, cross-functional team
- Growth opportunities in a fast-growing company
- Work with leading financial institutions
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