Related skills
terraform linux aws postgresql python📋 Description
- Troubleshoot apps, services, and infrastructure issues reported by end-users.
- Verify and document issues and bugs for tracking and escalation.
- Manage incidents with stakeholders and coordinate with development teams.
- Collaborate with Software Engineering to establish support workflows and monitoring for new products.
- Work with software development engineers to enhance processes and conduct code reviews.
- Participate in on-call rotations and time-zone coverage.
🎯 Requirements
- L2 support experience in a tech-driven environment.
- Python software development experience.
- Strong problem-solving and debugging skills.
- Excellent written and interpersonal communication; uphold values.
- English required; AWS/Google Cloud and Linux admin a plus.
- Salesforce Admin, Agile, CI/CD, PostgreSQL, Terraform.
🎁 Benefits
- High-growth environment with impact and rewards.
- World-class team with opportunities to advance.
- Personal ownership and freedom in your work.
- Collaborative, inclusive culture with support.
- Regular reviews and career development opportunities.
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