Related skills
nestjs node.js react mongodb typescript📋 Description
- Diagnose and resolve complex client issues on our platform.
- Guide clients on implementing our product on Wix, WordPress, etc.
- Reproduce bugs and create clear reports for the dev team.
- Deliver empathetic, high-quality customer support.
- Capture user feedback to influence the product roadmap.
- Maintain and contribute to our knowledge base.
🎯 Requirements
- Excellent written and spoken English.
- 2 years of technical support, product support, or client-facing implementation.
- Technical aptitude: web basics (HTML, CSS, JS) and some coding experience.
- Problem-solving with strong analytical skills.
- Proactive, detail-oriented, and takes ownership.
- Excellent communication and collaboration.
🎁 Benefits
- 30 days off
- 100% paid telemedicine
- Home Office Setup assistance
- English learning courses
- Relevant professional education
- Gym or swimming pool
- Co-working
- Remote working
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