Technical Support Engineer 1 (Sao Paulo)

Added
9 days ago
Type
Full time
Salary
Salary not provided

Related skills

open source programming linux ticketing systems product demo

๐Ÿ“‹ Description

  • Engage with customers via multiple channels to resolve support requests and educate users.
  • Reproduce technical issues and explore Datadog's 600+ integrations.
  • Become demo certified and lead a product demo to customers.
  • Participate in product discussions with internal teams from client feedback.
  • Train as a knowledgeable specialist in one or more Datadog product areas.
  • Work from a Datadog office 3-5 days per week.

๐ŸŽฏ Requirements

  • Computer Science / Engineering major and/or Bootcamp graduate.
  • Active contribution to open-source projects and the Engineering Community.
  • Self-motivated, detail-oriented, and eager to learn.
  • A client-centric critical thinker.
  • Strong written and verbal communication.
  • Some programming experience and basic knowledge of Linux.
  • Able to work rotating weekends.

๐ŸŽ Benefits

  • Best-in-breed onboarding
  • Generous global benefits
  • Mentor and buddy program for networking
  • RSUs and ESPP
  • Continuous professional development and product training
  • Inclusive culture with Community Guilds and Inclusion Talks
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