Engage with customers across channels to resolve issues and educate on the platform.
Reproduce issues and explore Datadog's 600+ integrations.
Contribute to product discussions with internal teams from client feedback.
Become a specialist in one or more Datadog product areas.
Work in an office 3-5 days per week.

🎯 Requirements

2+ years in multi-channel SaaS tech support.
CS/Engineering major or bootcamp graduate.
Open-source contributions and community involvement.
Self-motivated; some programming experience and Linux knowledge.
Strong written and verbal communication.
Willing to work rotating shifts including weekends.

🎁 Benefits

Best-in-breed onboarding.
Generous global benefits.
Mentor and buddy program for networking.
RSUs and ESPP for new hires.
Continuous professional development and product training.
Inclusive culture with Community Guilds and Inclusion Talks.

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