Technical Support Engineer 1

📋 Description

• Train users across channels and resolve technical issues.
• Reproduce issues and investigate Datadog's 600+ integrations.
• Lead product demos after earning certification.
• Incorporate customer feedback into internal product discussions.
• Provide training as a Datadog product specialist.
• Work at the Datadog office at least 3 days per week.

🎯 Requirements

• CS/Engineering major and/or bootcamp completion.
• Active contributions to open-source projects or engineering communities.
• Self-motivated, detail-oriented, and eager to learn.
• Client-focused with strong critical thinking.
• Programming experience and basic Linux knowledge.
• Weekend rotation availability.

🎁 Benefits

• Top onboarding.
• Ongoing professional development and product training.
• RSU and Employee Stock Purchase Plan (ESPP).
• Mentor and buddy programs.
• Inclusive culture and community guilds.
• Broad medical benefits and 401(k).