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slack airtable ai apis workflows📋 Description
- Be the primary responder in G2 support channels and troubleshoot issues.
- Design and facilitate office hours and other troubleshooting sessions.
- Triage complex issues to Product or escalate to super users.
- Track common technical issues and feed insights to Product.
- Build and maintain technical documentation (how-tos, guides, release notes).
- Design learning programs that shift AI mindset to core work.
🎯 Requirements
- 5+ years of program management, ideally with a technical background.
- 2+ years with automation tools, workflow builders, APIs.
- Can build, debug, and troubleshoot AI workflows.
- Experience with MCP integrations (Slack, Gmail, Sheets, Airtable).
- Understanding of LLM and AI tool capabilities.
- Experience designing enablement content and learning programs.
🎁 Benefits
- Remote work options
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning support
- Inclusive, fair interview process with accommodations
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