Related skills
javascript css html jira webflow๐ Description
- Deliver exceptional experiences to every Webflow user.
- Assist customers in support queues with Zendesk, Zoom, Jira.
- Document issues, report bugs, and collaborate for satisfaction.
- Advocate for customers, guiding product improvements.
- Collaborate with support, product, and engineering teams.
๐ฏ Requirements
- Fluent German (spoken and written).
- High-touch SaaS/tech support experience (email, phone, chat).
- HTML, CSS, DNS, JavaScript, or advanced Webflow features.
- Deep understanding of Webflow or similar tools.
๐ Benefits
- Equity (RSUs) for permanent employees.
- Comprehensive medical, dental, and vision plans.
- 12 weeks parental leave and extended leave options.
- Flexible vacation and paid holidays; sabbatical program.
- Wellness resources, mental health support.
- 401(k) with employer match (US) and retirement support globally.
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