Related skills
javascript css html jira confluence📋 Description
- Deliver exceptional customer experiences to Webflow users
- Assist customers in support queues, live chat, and phone
- Troubleshoot, log, and track bugs with cross-team collaboration
- Surface feedback to improve product and support experiences
- Partner with support engineers to resolve blockers
- Build expertise in Webflow, HTML/CSS, DNS, and related tech
🎯 Requirements
- High-touch customer support experience in SaaS or technical services
- Proficient in HTML, CSS, DNS, JavaScript
- Experience with Zendesk, Stripe, Google Workspace, Slack, or Confluence
- Business-level English fluency
- Bonus: 1+ years in a technical support role
🎁 Benefits
- Equity (RSUs) for permanent employees
- Health coverage for employees and dependents
- Paid parental leave and flexible time off
- 401(k) retirement match where applicable
- Monthly stipends for work and life expenses
- WIN bonus program for full-time staff
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