Related skills
french html unix dns vpn📋 Description
- Deliver world-class customer service to resolve concerns
- Build long-term relationships with external clients
- Partner with technical support engineers to resolve issues
- Engage with customers via support tickets, email, phone, and chat
- Meet productivity targets: tickets, response time, time to close
- Contribute to Web self-help using Knowledge Centred Support (KCS)
🎯 Requirements
- Professional working proficiency in French
- 1+ year tech support or IT client interfacing experience
- Degree in Computer Science, Information Systems, or Information Technology
- Basic Internet principles, terminology and functionality
- PKI, SSL, DNS, HTML, S/MIME, SMTP knowledge
- UNIX scripting and website/server administration familiarity
🎁 Benefits
- Provident Fund
- Medical Aid + Gap Cover
- Employee Assistance Program
- Education Support Program
- Gym Reimbursement
- Life Insurance
- Disability Insurance
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