Related skills
.net salesforce javascript sql python📋 Description
- Participate in structured onboarding to learn product, processes, and tech.
- Shadow seniors and practice resolving Tier 1 cases with growing autonomy.
- Contribute to documentation, testing, and knowledge base content.
- Troubleshoot issues within Salesforce-based and .NET apps; collaborate with teams.
- Log, triage, and resolve incidents per SLA; escalate when needed.
- Communicate findings clearly to tech and non-technical audiences; share knowledge.
🎯 Requirements
- Hands-on familiarity with Python, JavaScript, C#, Java, SQL, or similar.
- Bachelor's in CS/IS/Engineering or equivalent practical experience.
- Strong English communication, written and verbal.
- Customer-first communicator who explains tech to non-technical audiences.
- Comfort navigating web-based platforms and analyzing data to root causes.
- Methodical troubleshooting with documented steps and follow-through.
- Able to manage multiple open issues in a fast-paced setting.
- Collaborative, team-oriented with a desire to grow.
- Advanced Excel skills (Pivot, formulas, data manipulation) a plus.
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