Provide 1st and 2nd tier escalation support for Innovid solutions/products
Liaise between Client Services/Sales and R&D on product defects and escalations
Troubleshoot data discrepancies
Script custom data reports
Investigate undocumented issues and document troubleshooting procedures
Collaborate with Product, R&D, Client Services, Sales and publishers to resolve issues

🎯 Requirements

1+ years experience in a technical client-facing role
1+ years experience in SQL
Familiarity with HTML5 (HTML/CSS/JavaScript)
Experience with web debugging and network traffic troubleshooting tools (Charles, Fiddler, Chrome DevTools)
Experience with PostgreSQL
Advanced English skills both written and spoken

🎁 Benefits

Unlimited Vacations
Monthly Inflation updates
Lunch Credit
OSDE 410 as medical assurance
English lessons
Gym coverage

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