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okta saas windows macos intune📋 Description
- End-user support for macOS and Windows devices.
- Setup, configure, and maintain laptops, peripherals, and tools.
- Support remote employees across time zones with remote access tools.
- Administer core SaaS platforms and identity providers.
- Troubleshoot login, access, and integration issues across cloud services.
- Enforce security standards, MFA, and data handling for a distributed team.
🎯 Requirements
- 2–4 years in technical support, service desk, or IT operations.
- Strong troubleshooting across macOS and Windows.
- Experience supporting remote teams with remote-support tools.
- Familiarity with SaaS administration and identity management (Okta, Azure AD, Google Admin).
- Understanding of networking fundamentals (VPN, Wi‑Fi, DNS).
- Excellent written and verbal communication; customer-first mindset.
🎁 Benefits
- Fully remote role for US-based residents.
- Remote-friendly culture with strong ownership.
- Work with modern SaaS tools and MDM platforms.
- Collaborative IT and security leadership.
- Flexible, growth-oriented environment.
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