Related skills
hubspot github devops ci/cd zendesk📋 Description
- Strategic customer management: guide growth customers and maximize value.
- Program development and value acceleration: design digital programs and touchpoints.
- Education and content at scale: create technical content for education.
- AI-powered workflows: use AI to surface insights and automate tasks.
- Cross-functional collaboration: align with Product, Sales, and Support.
- Continuous improvement: evolve playbooks and stay current on CI/CD trends.
🎯 Requirements
- 4+ years in B2B CS, support, or AM; 2–5 years in tech-facing roles.
- CI/CD, software workflows, cloud tech, DevOps; Git and GitHub a plus.
- Track record of growing revenue and retention; identify risks and expansion signals.
- AI fluency using tools like Claude, ChatGPT, Copilot to draft, analyze, and scale engagement.
- Proficient with CS tools: Zendesk, HubSpot, Vitally, Mode; data-driven.
- Excellent written and verbal comms; translate tech value to business impact.
🎁 Benefits
- Growth and promotion from within.
- Global remote-friendly workforce.
- Collaborative, cross-functional team.
- Access to AI-enabled tooling.
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