Technical Success Manager (EMEA Region)

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

docker linux saas kubernetes rest api

๐Ÿ“‹ Description

  • Drive customer interactions, NPS/CSAT, and lifetime value.
  • Help customers adopt and rollout the JFrog Platform.
  • Support Sales on strategy and renewals/upsells.
  • Lead projects with customers per agreed timelines.
  • Collaborate with Solution Eng and PS to ensure timely delivery.
  • Be first escalation point for customer issues.

๐ŸŽฏ Requirements

  • 5+ years in customer success/relationship or delivery roles.
  • 2+ years in SaaS software industry.
  • Hands-on Linux experience.
  • CLI hands-on experience.
  • REST API experience is a plus.
  • Docker and Kubernetes experience is a plus.
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