Related skills
datadog cloud devops paas gainsight📋 Description
- Technical linchpin of the customer journey for key accounts.
- Bridge technical execution and business value; deliver on sales promises.
- Proactively prevent friction; design reusable workflows.
- Document challenges to scale Upsun CS knowledge.
- Collaborate with Support, Product, and Engineering to drive success.
- Work with a remote, global, multicultural team.
🎯 Requirements
- PaaS ecosystem expertise in cloud infra and developer tools.
- 5–8+ years in technical account management or systems engineering.
- Architectural fluency to design complex technical workflows.
- Stakeholder mastery: build trust with executives and leads.
- Linguistic versatility: English plus French or German.
- Bonus: experience with Gainsight, ChurnZero, Datadog, Pendo.
🎁 Benefits
- Flexible PTO
- Comprehensive healthcare coverage (UK, France, Spain)
- Company stock options
- Professional development budget
- Office equipment budget
- Remote work travel program
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