Related skills
jenkins java docker python kubernetes📋 Description
- Own the customer journey; drive adoption and ROI of JFrog products.
- Collaborate with Sales, Product, and Training to define a Success Plan with metrics.
- Use case management systems and CRMs (SFDC/JIRA) to track ROI.
- Maintain deep product knowledge to guide customers and boost Adoption Score.
- Schedule Business Reviews to prove ROI for renewals and expansion.
- Drive adoption of key features to maximize ROI and retention.
🎯 Requirements
- Customer-facing experience including crisis management and prioritization.
- BS in CS/CE plus 4+ years as CSM or TAM for enterprise software.
- Experience with international enterprise customers.
- Excellent analytical, problem-solving, and interpersonal skills.
- 2+ years with Java or another language (Ruby/Python/Go a plus).
- Deep understanding of dockerized apps; Kubernetes a plus.
🎁 Benefits
- Base salary between $125,000 and $140,000.
- Hybrid work: 3 days in office / 2 days remote.
- Equity RSUs and Employee Stock Purchase Plan.
- Comprehensive benefits including medical, dental, vision, retirement, wellness.
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