Own long-term relationships with FastSpring's most technical, high-potential clients.
Serve as a hands-on technical partner; understand customer business and integration.
Act as primary owner of accounts, including technical and business aspects.
Collaborate with Customer Success Engineering and other teams; cross-functional work.
Travel occasionally; remote work allowed; based in Dublin, Ireland.
Lead executive business reviews and identify revenue opportunities.

🎯 Requirements

3–5 years in a customer-facing technical role (TAM/TSM/Sales Eng) in B2B SaaS.
Strong communication; translate complex tech to non-technical stakeholders; Slack/Email.
Problem solving; analyze logs, write quick tests, troubleshoot APIs independently.
Project management; run multiple projects/accounts with strong organization.
Data literacy; build/analyze data queries; derive client insights.
Tech: HTML/CSS/JS (React); Node.js, PHP, .NET; Looker/SQL.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot